Return Policy: 

      Returns are eligible the first 7 days of delivery. Submit a form and provide proof of purchase, such as order confirmation. The product must be in its original condition and packaging for the return to be accepted. Refunds are accepted the first 30 days of filing a form, after 30 days its eligible for only store credit or exchange.

Exchange Policy:

      Exchanges are eligible the first 7 days of delivery. This means that if you are not satisfied with your purchase or if there is an issue with the product, you have the option to exchange it for a different item within the specified time frame. 

Delivery issues:

       Please double check that your address and personal information is correct. Once shipped we are not responsible for false address, lost, and stolen packages.

File a claim:

       For any returns or exchanges please contact us through via email with order number and additional pictures/information attached to support your claim Chingonasjewelers@gmail.com