Refund Policy / Our Rights
Returns and Exchanges
- Accepting returns and exchanges the first 7 days of delivery
- No refunds
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.So that we can evaluate the issue and make it right.We need proof of your package and will take full responsibility.
Shipping and Handling
Please give us 1-4 days to ship your package.Tracking number will be sent to your via email once shipped.Please double check that your address is correct.We are not responsible for false address, lost, and stolen packages.
Our Rights
As being your Jeweler, we appreciate all the love and support towards our business.We will make sure every customer is happy and satisfied with our jewelry. Chingona's Jewelers has the right to decline/suspend any fraudulent activity to protect our business.
Questions and concerns
If you have any questions or concerns please contact us via email Chingonasjewelers@gmail.com
We hope all of our customers have the best experience and satisfaction with our store !