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Refund Policy / Our Rights

Returns and Exchanges

  • Accepting returns and exchanges the first 7 days of delivery 
  • No refunds 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.So that we can evaluate the issue and make it right.We need proof of your package and will take full responsibility.

Shipping and Handling

Please give us 1-4 days to ship your package.Tracking number will be sent to your via email once shipped.Please double check that your address is correct.We are not responsible for false address, lost, and stolen packages.

Our Rights

As being your Jeweler, we appreciate all the love and support towards our business.We will make sure every customer is happy and satisfied with our jewelry. Chingona's Jewelers has the right to decline/suspend any fraudulent activity to protect our business.

Questions and concerns

If you have any questions or concerns please contact us via email 

We hope all of our customers have the best experience and satisfaction with our store !

Use coupon code JULY30 for 30% off your first order.


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